1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work, or work more efficiently, and to provide information to the website owner.
Cookies are not programs and cannot carry viruses or install malware on your device. They simply store small pieces of information that help the website remember your preferences and activity.
2. How We Use Cookies
PiposX uses cookies to:
- Keep you logged in between sessions so you don't have to sign in every time you visit.
- Remember your preferences and settings such as language or notification choices.
- Understand how you interact with the Platform so we can improve the experience.
- Detect and prevent fraud and unauthorised access to accounts.
- Measure the performance and effectiveness of features we provide.
We do not use cookies to serve targeted advertising from third parties, and we do not sell your cookie data to any third party.
3. Types of Cookies We Use
The following table describes the categories of cookies we use and their purpose:
| Category |
Purpose |
Examples |
Duration |
| Strictly Necessary |
Essential for the Platform to function. These cannot be disabled without breaking core features. |
Session authentication, CSRF protection tokens, load balancing |
Session / up to 30 days |
| Functional |
Remember your preferences to improve your experience. |
Language preference, notification settings, UI layout choices |
Up to 1 year |
| Analytics |
Help us understand how users interact with the Platform so we can improve it. |
Page views, feature usage counts, error reporting |
Up to 2 years |
| Security |
Detect and prevent fraud, abuse, and unauthorised access. |
Failed login attempt tracking, device fingerprinting |
Session / up to 7 days |
4. Third-Party Cookies
In limited circumstances, third-party services we integrate with may set their own cookies on your device. These include:
- Fonts and icons — Google Fonts may set cookies when delivering web fonts.
- Email services — Our email delivery provider (Mailgun) may use tracking pixels in emails to confirm delivery; these are not cookies placed by the Platform itself.
We do not have direct control over third-party cookies. We encourage you to review the privacy and cookie policies of any third-party services you interact with.
5. Managing Your Cookie Preferences
You can control or delete cookies through your browser settings. All major browsers allow you to:
- View the cookies stored on your device and delete them individually or all at once.
- Block third-party cookies.
- Block cookies from specific websites.
- Block all cookies (note: this will prevent you from staying logged in to PiposX).
To learn how to manage cookies in your browser, visit your browser's help documentation:
- Google Chrome: Settings → Privacy and security → Cookies and other site data
- Mozilla Firefox: Settings → Privacy & Security → Cookies and Site Data
- Microsoft Edge: Settings → Cookies and site permissions
- Apple Safari: Preferences → Privacy → Manage Website Data
Please note that disabling strictly necessary cookies will impair Platform functionality, including the ability to sign in.
6. Changes to This Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use or for other operational, legal, or regulatory reasons. When we make material changes, we will notify you by updating the effective date at the top of this page and, where appropriate, by email.
We encourage you to review this page periodically to stay informed about our use of cookies.
7. Contact Us
If you have questions about our use of cookies, please contact us:
For questions about how we handle your personal data more broadly, please review our Privacy Policy.